Send us a question, photo, screenshot, or URL. Our local staff will help you find the answer.
Japan is exciting, but language barriers and unfamiliar local systems can make simple situations difficult.
MoshiMoshi gives travelers a simple place to ask for help. Send us a message, photo, screenshot, or URL, and our staff will check the information for you.
We can contact restaurants, hotels, shops, and other businesses in Japanese when necessary.
Send us a Japanese website, notice, menu, ticket, sign, or screenshot.
Ask about transportation, restaurants, shopping, customs, attractions, and everyday situations.
Lost something, confused by a ticket, or unsure what to do next? Send us a message.
Send a message, photo, screenshot, or URL through the MoshiMoshi chat.
Our staff searches Japanese information or contacts the business when necessary.
Receive practical information directly in the chat.
Can you call my hotel about late check-in?
What does this Japanese sign mean?
Does this restaurant accept walk-ins tonight?
Can I take this luggage onto the train?
How do I buy this ticket?
Is this product tax-free?
When searching in English is not enough, MoshiMoshi helps bridge the gap between travelers and Japan.
Real people based in Japan
Support with Japanese phone calls
Help with Japanese-only information
Simple chat-based communication, no complicated forms
Send us your question. We’ll do our best to find the answer.
Ask MoshiMoshi